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How did you hear about us: |
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How did you book: |
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Was the handling of your booking on arrival: |
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Could you rate your satisfaction with the room and amenities: |
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Could you rate your satisfaction with service: |
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Could you rate your satisfaction with Dinner: |
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Could you rate your satisfaction with Breakfast: |
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Would you return to the hotel, given the opportunity: |
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Was your stay: |
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Did you find our staff consistently:
(Please mark more than one if appropriate) |
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If you drink wine, how do you rate our wine list: |
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Would you be prepared to recommend the hotel to others: |
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If any billing has been made to your room or payments made, would you say the transaction was handled .... |
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You may wish to add additional comments not adequately covered in the questionnaire . We would welcome any comments good or bad: |
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I do thank you for taking this time, we really do want to give our guests a "Buccleuch Experience" and this form can certainly help us to achieve this.
Thank You |
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Dave Smith
Managing Director |