The Buccleuch

Hotel & Restaurant

High Street | Moffat | DG10 9ET

01683 220 003
enquiries@buccleucharmshotel.com
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Your feedback...

"So happy to find somewhere that allowed the dog in. There is a larger area where dogs are not allowed so that should keep everyone happy. Enjoyed the burgers with beef, pork and venison burgers all being tested by our family with the fourth having a small portion of Scampi which was excellent value. Good atmosphere, happy teenagers left feeling well fed."
Anne W
Edinburgh

Cancellation Policy

Buccleuch Arms Hotel Moffat

This policy applies to all bookings made online or made directly with the Buccleuch Arms Hotel. Any bookings made via a booking agency are subject to the cancellation policies of that particular booking agency.

 


Our Policy – 5 Day Window:

 

  • No Deposit is required to make a booking. However … a valid Debit/Credit card is required to secure the booking at the time the booking is made.

(All card details are stored via our PCI & DSS Compliant booking system using the format xxxx xxxx xxxx 1234 to give you full confidence your details are safe)

  • If the booking is cancelledLESS than 5 days  prior to scheduled arrival then a charge equal to the first night per room of the stay will be made.
  • Booking cancellations can be made FREE of charge outside of or prior to the 5 Day Window.

 

Please don’t hesitate to contact us with any queries.

(Unfortunately we are a small hotel and losing potential occupancy from late cancellations can drastically affect the sustainability of our business. Thank you in advance for understanding the challenges we face.)